On Site Analysis
Spa business has become more and more competitive over the past decade and being able to maintain a successful spa is for some a challenging issue. This is where we step in. The Spa Group team is here to consult you in detail on ways to improve your spa division.
We give you clear, realistic solutions in order to elevate your spa establishment and increase business. In the case of a new spa we give you guidance for guaranteed success and profit.
During our first visit we make an assessment of the current situation and record this information. We discuss a set of evaluation areas so as to review what strengths exist but are not being reclaimed and what weaknesses there are.
This analysis is vital in preparation for the next phase where we combine our insights and skills to transform your processes and strategies and in turn, the performance of your spa. Our evaluation covers the following areas.
- Spa facilities and equipment.
- Interior design
- Spa Integration with other areas
- Services
- Spa Menu and price policy
- Marketing resources
- Staff management
- Operation management
- Products used
- Hygiene protocols
In this first audit phase we answer this question “What is happening when you are not watching?”