Emerald Spa
As the hotel industry is growing more and more each year, the need of wellness for guests is also becoming more demanding. Traditional hotel companies fail to integrate wellness spa services in their corporate hospitality models or do not have the expertise to make it successful and profitable.
With many years of experience and knowledge in the field of spa business we have established the Emerald Spa Company which offers the full management of your 5 star hotel or resort spa. We undertake full operation and responsibility of your spa. Our skills in this area will enable you to make your spa business a profitable one but at the same time offer your guests ultimate spa services. We provide well trained staff with the knowledge and experience on all the elements of spa services. We have a range of spa menus to choose from, based on high quality product lines. Emerald Spa includes a menu of services like wellness therapies, beauty treatments, nail care, hair removal and hairstyling.
EMERALD SPA OPERATIONS INCLUDE
- Delegation of spa staff for spa operation.
- Training of existing staff.
- Personnel training- seminars.
- Staff uniforms
- Spa products.
- A selection of spa menus to choose from.
- A range of pricelists and offers to choose from in order to increase turnover.
- Spa booking software program.
- Spa marketing consulting.
- Marketing material like spa menus printed for customer access, banners, projection of offers in shared areas of the hotel or resort. Offered digitally or printed.
- Supervision during operation.
- Surveillance of spa reception area.
- Mystery customer visits to ensure constant quality tests in all departments of the spa.